THE QUESTIONS
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My best employee is interviewing elsewhere · 0 answers
I just found out my best employee is interviewing elsewhere. What should my first move be?
Hiring and people
Firing someone well liked on my team · 0 answers
I have to fire someone who is well liked on my team. How do I handle the fallout?
Hiring and people
My new hire is not working out · 0 answers
My new hire is not working out after 60 days. Should I give them more time or cut it now?
Hiring and people
A client owes me $30K and went quiet · 0 answers
A client who owes me $30K just went quiet. What should I do this week?
Cash flow and money
Pay myself or make payroll · 0 answers
I have to choose between paying myself or making payroll on time. How do I decide?
Cash flow and money
My vendor raised prices 20% · 0 answers
A vendor just raised my prices 20% with no warning. Do I eat it, pass it on, or walk?
Cash flow and money
My biggest customer wants 15% off · 0 answers
My biggest customer just asked for a 15% discount to stay. Should I give it to them?
Sales and growth
My margins are shrinking · 0 answers
I am closing deals but my margins are shrinking. What is the first thing I should look at?
Sales and growth
A competitor undercut me on price · 0 answers
A competitor just undercut me on price for a deal I was about to close. What should my move be?
Sales and growth
My referrals dried up · 0 answers
My referrals dried up this quarter. Where should I look first?
Marketing and positioning
I have zero marketing budget · 0 answers
I have zero marketing budget this month. What actually still works?
Marketing and positioning
A negative review that is partly true · 0 answers
A negative review about my business just went up and it is not entirely wrong. How should I respond?
Marketing and positioning
I am the bottleneck in my business · 0 answers
I am the bottleneck in my own business. What is the first task I should hand off?
Delegation and leadership
My employee keeps escalating decisions to me · 0 answers
An employee keeps coming back to me for decisions they should be making themselves. What should I do?
Delegation and leadership
I have to deliver bad news to my team · 0 answers
I have to deliver bad news to my whole team at once. How do I frame it?
Delegation and leadership
A client too big for my team · 0 answers
I just landed a client too big for my current team to handle. Should I take it?
Operations and scaling
Processes break when I am away · 0 answers
A key process breaks the moment I am not in the building. What does that tell me?
Operations and scaling
Growing revenue but burning out · 0 answers
I am growing revenue but burning out doing it. What is the actual fix?
Operations and scaling
Unsolicited offer to buy my business · 0 answers
Someone made an unsolicited offer to buy my business. What should my gut reaction be?
Ownership and exit
Stepping away for three months · 0 answers
If I had to step away for three months starting tomorrow, what would break first in my business?
Ownership and exit
Hiring top talent without a big brand · 0 answers
I run a $20M revenue IT MSP firm and need to hire top-quality customer service people. How do I hire the best when my package may not be as promising as what the big corporations can offer?